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Answers and Questions
What’s the difference between a photo and a video session?
- Photo sessions are booked by the hour and include access to one of our seven shooting zones. Each zone has a unique setup, and up to six people can be accommodated at a time. Other clients may be using different zones during your session.
- Video sessions provide exclusive access to the entire studio, ensuring no interruptions. This is ideal for music videos, interviews, and projects requiring professional audio recording.
What are your studio hours?
We are open daily from 10 AM to 10 PM. Need an early morning or late-night session? Let us
know in advance—we offer extended hours upon request.
What payment methods do you accept?
We accept:
- Credit/Debit cards
- Cash payments
- Bank transfers
- Tabby installment plans
How do I book a session?
Booking is simple! Contact us via +971
56 839 9199 or hello@slstudio.ae to schedule your shoot. A
prepayment is required to secure your spot. Need help choosing the right setup? Our team is happy to
assist.
Can I customize my shoot?
Yes! Every project is unique, and we can tailor the session to your needs. Whether you need a mix
of different styles, extra equipment, or a specific setup, let us know, and we’ll create the perfect
plan for you.
Can I reschedule my booking?
- No rescheduling fee: Change your session at least 7 days in advance without any extra charge.
- Short-notice changes: Rescheduling within 7 days of your appointment requires a new prepayment to confirm the new date.
How long does it take to receive my photos/videos?
Final edits are ready within 3-5 business days. Need them sooner? We offer expedited
delivery for an additional fee—just let us know your deadline.
Can I bring my pet to the studio?
Yes! Pets are welcome. Please inform us in advance so we can make necessary arrangements for a
smooth experience.
What is your cancellation policy?
- Full refund: Cancel 7 days before your session for a full refund.
- Non-refundable: Cancellations made less than 7 days before will not be refunded.
Do you offer photography outside the studio?
Yes! We provide on-location photography for events, branding shoots, and special projects. Contact
us with details, and we’ll arrange everything for you.
Where is the best place to create personalized portraits?
Our studio is the perfect place to create personalized portraits. Whether you're looking for
professional headshots, artistic photography, or family memories, we have versatile settings and
high-quality lighting to bring your vision to life.
Do you offer a gallery of previous work?
Yes! You can explore our gallery showcasing past projects, including portraits, commercial shoots, and
creative productions.
Would it be possible to book a session for kids?
Absolutely! We offer specialized photography sessions for kids, ensuring a comfortable and fun
experience.
Can I rent the facility for an office-related shoot?
Yes, our facility is ideal for office branding, corporate headshots, and promotional content. We
provide professional lighting and customizable setups to fit your business needs.
Does the venue provide everything needed for a shoot?
Yes, we offer everything you need, including professional cameras, lighting equipment, backdrops, and
props. You can also bring your own elements to customize the shoot.
What are your key services?
We offer a wide range of professional photography services, including:
- Jewelry Photography
- Fashion Photo
- Product Photography
- E-Commerce Photography
- Flying Dress Shoot
- Event Photo
- Perfumery Photography
- Beauty Shoot
- Cake Smash Photography